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Privacy Policy

FCSTE GLOBAL ENTERPRISES LLP ("we", "us", "our") operates the Emilia Wiena Modehaus website. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make purchases. By using our website, you agree to this policy.

1. Information We Collect

  • Contact Information: Name, address, email address, phone number.
  • Account Information: Login details, preferences.
  • Payment and Billing Information: Card information (processed through secure third-party providers), billing address.
  • Device and Usage Information: IP address, cookies, browsing behavior.
  • Communications: Emails, forms, chat records.

2. How We Use Your Information

  • To process and deliver orders.
  • To manage your account and improve your shopping experience.
  • To send order updates and marketing communications (where consent has been provided).
  • To comply with legal obligations (e.g., taxes, fraud prevention).
  • To analyze and improve website functionality.

3. Legal Basis for Processing

  • Contractual Necessity: To fulfill orders.
  • Consent: For marketing communications.
  • Legitimate Interests: For fraud detection and service improvement.
  • Legal Obligation: To comply with accounting and legal requirements.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers (payment processors, couriers, IT providers) who are required to handle data confidentially.
  • Government authorities where required by law.
  • Other parties with your consent.

5. Data Security and Retention

  • Access is protected through encryption and secure servers.
  • Retention periods comply with legal requirements or continue until your account is closed.

6. Cookies & Tracking

We use cookies and similar technologies to improve your website experience. You can manage or disable cookies through your browser settings.

7. Marketing Communications

You may opt in to receive marketing emails. You can unsubscribe at any time using the link in our emails or by contacting us directly.

8. Changes to This Policy

We reserve the right to update this policy. Changes will be posted on this page with a new effective date. Significant changes will be communicated directly.